$5 flat rate basic shipping by Canada Post on all Canadian orders at The Rockport Online Warehouse Sale.
Orders to the US are a flat rate of $20 plus any additional duties or taxes
Unfortunately, we CANNOT ship to P.O. boxes anywhere.
Please make sure you enter the delivery address correctly as we cannot be responsible wrong delivery information
All confirmed orders are typically processed within 2 to 3 business days after the online event ends. You will receive an email notification with tracking information from us once your order has been prepared for shipping.
Standard shipping will take anywhere from 5 to 7 business days after being prepared, depending on your location.
Please note that due to current postal service volumes and delays, your order may take a little bit longer than usual so please be patient.
Tracking Your Shipment
Once you receive your tracking information, you will be able to follow your order's journey through the shipping company's website. Once your order has been shipped, StyleDemocracy is no longer liable for the package. If it is misplaced or damaged, the purchaser is responsible for following up with the shipping company (Canada Post).
A signature may be required upon delivery. If you are not home to receive your order, please correspond with the shipping company to schedule a pickup or new delivery.
Returns and Exchanges
All Sales Are Final - Due to the nature of StyleDemocracy sale events, All Sales Are Final. For each sale event, branded size charts are available. We suggest double checking your sizes before you submit your order as we cannot exchange for a different size.
In the case that you receive an order that is damaged or incorrect (a color or style you didn't order), please email us within 48 hours of receiving your order at firstname.lastname@example.org with your order number and a description of the problem. We will assess each situation on a case-by-case basis and do our best to find a solution.