FAQ's

What is our Return Policy?

Due to the discounted price of all the products available at the StyleDemocracy Online Warehouse sale, all items purchased are FINAL SALE. There are no returns or refunds - so please be really sure of your purchase.

What methods of payment are accepted on the site?

We accept all major credit cards (Visa, Mastercard & American Express) and PayPal. If they say yes, we say yes!

What if there's a mistake with my order?

If we make a mistake with your order - it might just happen - let us know as soon as you receive it. If it's our mistake we will correct it with an exchange or a refund to your credit card. Just email us at service@styledemocracy.com, quote your order # and we'll work hard at finding a solution 

How will shipping work?

When you place an order on our site, you'll always have a couple of shipping options to choose from.

Orders delivered to Canada will be delivered by Canada Post at the best possible price - always determined by Canada Post - not us.
Orders delivered to the US will be delivered by USPS-  any duties charged will be collected from you by USPS at the time of delivery

After your order has been confirmed, you will be notified with an Order Confirmation Email.  Once your order has shipped, you will receive a Shipping Confirmation Email with a shipment tracking number from the shipper (Canada Post or FedEx)

How long will it take me to receive my order?

    Depending on the product you purchase, all orders from the StyleDemocracy online shop will be processed within 3-4 days of receiving the order.  Once the order has been packed and processed,  we hand it over to our shipping partner (Canada Post or USPS) to deliver it to you.  Depending on the shipping method you choose, delivery should be 1- 3 additional day.

    What happens when I become a StyleDemocracy Insider?

    First things first, you can unsubscribe (withdraw your consent) from the StyleDemocracy email list at any time by clicking on the unsubscribe link at the bottom of all our emails sent to you.

    Becoming an INsider gets you an email notification of all our online sales and PopUps, our awesome physical warehouse sales, designer sample sales, early access to StyleDemocracy events, great editorial content for everything in your life and can't miss contests from StyleDemocracy. 

    Is everything sold on the site authentic

    100% - because we only work directly with the brand, absolutely everything sold on the site is guaranteed 100% authentic.  

      If you have a question that isn't answered above, please send us an email with your question and we will reply as soon as possible.